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ebs recruiters LLC
ST LOUIS, MO | Full Time
$51k-66k (estimate)
2 Weeks Ago
Client Service Representative
$51k-66k (estimate)
Full Time 2 Weeks Ago
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ebs recruiters LLC is Hiring a Client Service Representative Near ST LOUIS, MO

Description

 Job Overview: The Client Service Representative is responsible for delivering exceptional customer service and support to our clients daily. This role requires strong attention to detail, excellent communication skills, and the ability to work both independently and collaboratively. Job could be hybrid once trained.

Key Responsibilities

  1. Customer Interaction & Engagement: Respond to incoming calls with a friendly demeanor and act as the first point of contact for clients, setting the tone for the overall customer experience. 
  2. Policy Education & Application Assistance: Provide clear explanations of basic police information and assist clients with applications. 
  3. Data Management & Software Utilization: Accurately collect and document client information and use various software tools for data organization and report formatting. 
  4. Problem Resolution: Redirect complex client challenges to management when necessary. 

Requirements

 Qualifications

  • A Bachelor’s degree is preferred but not mandatory. 
  • Proven customer service experience – non-retail 
  • Proficiency in Microsoft Office suite and other relevant software applications. 
  • Excellent communication skills, strong problem-solving abilities, and demonstrated multitasking capabilities. 
  • Positive, enthusiastic demeanor with strong oral and written communication skills. 

Job Summary

JOB TYPE

Full Time

SALARY

$51k-66k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

06/13/2024

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The job skills required for Client Service Representative include Customer Service, Problem Solving, Communication Skills, Microsoft Office, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
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University of Notre Dame
Western Washington University
Canisius College